Optical Chain Store Software for Multi-Showroom Businesses

Why optical chains need more than billing

A chain adds problems a single shop never meets: which showroom is selling, which is overstocked, which lens powers are short where, and which staff are performing. Without one system these questions are answered by phone calls and spreadsheets, days late. Optical chain store software puts the answers on one screen.

One view across showrooms

Ujjwal Solutions includes a multi-store dashboard, so owners and managers see sales and activity across showrooms from one login. Read our guide to multi-store retail management software for how this works across industries.

Stock across showrooms

• Frame and lens inventory by brand and supplier.
• Fast-moving, slow-moving and dead stock analysis to see what each showroom needs.
• SPH/CYL lens power grid ordering to avoid shortages.
• Inventory audit and mismatch detection for each location.

Staff and showroom performance

Staff sales reports and 150+ business reports show who sells what and which showrooms lead. This helps with targets, incentives and training.

Customers and reminders

Rx records, purchase history, loyalty points, referral rewards and eye check-up reminders keep customers connected to your brand. Ask any vendor to demonstrate how customer history behaves when a customer visits a different showroom.

Control and consistency

Chains need the same billing standards, GST handling and offers in every showroom. Offline billing mode keeps each counter running even if one location loses internet.

Questions to ask any vendor

1. Can I see all showrooms in one dashboard?
2. Can I see stock and lens powers by showroom?
3. Can I compare staff and showroom sales?
4. What happens to billing if a showroom loses internet?
5. How is a new showroom added, and what does it cost?

Reports for chain owners

Use top-selling brand and top-selling customer reports, brand-wise and category-wise stock, supplier-wise stock analysis, stock ageing and dead stock analysis, alongside the multi-store dashboard. Appointment booking and a contact lens tracker help each showroom follow up customers.

Related guides: optical ERP software for retail and wholesale, optical lens stock management, optical CRM and prescription software, optical chain store software, eyewear software and how to choose the best optical software.